Business Information

NEENCA is committed to providing clear business information and reliable customer support for shoppers visiting our official website. This page lists our registered business details, customer service contacts, and the support channels available for website and marketplace orders.

Registered Business Entity

Business Name

NEENCA CO LTD

Registered Address

13151 EMILY RD STE 280
Dallas, TX 75240
United States

Official Brand

NEENCA

Customer Support

Website Orders & Product Support

service@neenca.com

Marketplace Orders

info@neenca.com

Phone

+1 (800) 984-2158

Support Hours

Monday – Friday
9:00 AM – 6:00 PM PST

About NEENCA

NEENCA provides braces, supports, and compression products designed for everyday movement, sports activities, and active lifestyles. Our official website, neenca.com, is operated to support customers with product information, order assistance, sizing guidance, shipping updates, and returns or exchanges.

For questions about a product, an order placed on neenca.com, sizing, shipping, or returns, please contact our customer support team at service@neenca.com. For orders placed through Amazon or other online marketplaces, please contact info@neenca.com and include your marketplace order ID.

Important Return Address Notice

The registered business address listed on this page is provided for business identification purposes. Please do not return any products to this address unless our customer support team has specifically instructed you to do so. Return instructions and the correct return address will be provided after your return request has been reviewed.

Helpful Resources

These pages may help answer common questions about shopping with NEENCA.